FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, continantal buffet breakfast is included in the price.
• Is heating included in the price?
  Yes, it is included.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  We speak English, Portuguese and Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are two floors with elevator.
• Are there quiet, private, romantic rooms?
  Yes, ther are very private and quiet rooms.
• Are linens and towels provided or do I need to bring my own?
  Yes, they are provided.
• Do the rooms/apartments have a terrace/courtyard?
  No, the rooms have not a terrace.
• Do the rooms/apartments have a balcony?
  Yes, the rooms have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, we have no smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, all rooms have a sat Tv.
  
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a telephone in every room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning, it is always available and is free of charge.
• Is there a dining room where we could sometimes all dine together?
  Yes, there is a restaurant.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do.
• Is there a swimming pool? When is it open?
  Yes, there is a swimming pool and it is always open.
• Is parking or garage available?
  Yes, there is a private and free parking.
• Where can we rent a car?
  You can rent a car at Lisbon Airport or we can provide for it.
• Are there grocery stores or supermarkets in the surroundings?
  Yes.
• Which is the nearest airport?
  The nearest airport is in Lisbon, Lisbon International Airport, Portela 41 km away.
• Do you have a pickup or shuttle service from and to the airport?
  No, sorry, we do not.
• Which is the nearest railway station?
  The nearest is Palmela railway station, 2 km away.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  No, they are not welcome.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can through Wi-Fi.