FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, the continental breakfast is included in the price.
• Is heating included in the price?
  No, it is included.
• Can we settle the bill on arrival?
  Yes, you can settle the bill on arrival or when you prefer.
• Which languages are spoken at the reception?
  Our staff speaks English, Spanish, French, German and Portuguese.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 3 floors without elevator.
• Are there quiet, private, romantic rooms?
  Yes, very quiet and private thanks the location of our property.
• Are linens and towels provided or do I need to bring my own?
  Yes, they are provided.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, some rooms have a little terrace.
• Do the rooms/apartments have a balcony?
  Yes, some rooms have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, we have no smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a cable Tv in every room.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a phone in every room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning in every room and it is included in the price.
• Is there a dining room where we could sometimes all dine together?
  Yes, there is a restaurant.
• Do you have an Internet/E-Mail point in the Property?
  Yes, there is.
• Is there a swimming pool? When is it open?
  Yes, there is an outdoor swimming pool and it is open all year.
• Is parking or garage available?
  Yes, there is a private and free parking in front of the entrance.
• Where can we rent a car?
  You can rent a car at Faro airport or we can provide for you.
• Are there grocery stores or supermarkets in the surroundings?
  No, the nearest stores are in Pechão, about 5 km far.
• Which is the nearest airport?
  The nearest airport is Faro International Airport, at 15 km far.
• Do you have a pickup or shuttle service from and to the airport?
  No, just in case if you ask.
• Which is the nearest railway station?
  The nearest rail way station is Olhão, about 8 km far.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes, there is a little fitness center.
• Are pets welcome?
  No, they are not welcome.
• Is there a restaurant in the Property?
  Yes, there is.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.