FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 4pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, buffet breakfast is included.
• Is heating included in the price?
  Yes, it is included.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  At the reception our staff speaks English, Portuguese, Spanish.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are two floors without lift.
• Are there quiet, private, romantic rooms?
  Yes, they are private.
• Are linens and towels provided or do I need to bring my own?
  Yes, towels and linens are provided.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, some rooms have a little terrace.
• Do the rooms/apartments have a balcony?
  Yes, some rooms have a little balcony.
• Do you have non smoking rooms/apartments?
  Yes, we have no smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, in all rooms there is satellite Tv.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is and there is not an extra charge.
• Is there a dining room where we could sometimes all dine together?
  No, there is not.
• Do you have an Internet/E-Mail point in the Property?
  Yes, there is Wireless connection in common areas.
• Is there a swimming pool? When is it open?
  No, there is not a swimming pool.
• Is parking or garage available?
  Yes, there is a parking available.
• Where can we rent a car?
  You can rent a car at Faro Airport or in Albufeira there are a lot of rental car center, but you can ask also at front desk.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are a lot of stores in the surrounding area.
• Which is the nearest airport?
  The nearest airport is Faro International Airport.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we do but transfers are available only on request and with extra charge.
• Which is the nearest railway station?
  The nearest railway station are Boliqueime and Ferreiras in Albufeira.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes, they are welcome.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you can not.