FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 3pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  No, sorry, breakfast is not included.
• Is heating included in the price?
  Yes, it is included.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  At the reception the staff speaks Portuguese, English, German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There is one floor and no lift.
• Are there quiet, private, romantic rooms?
  Yes, all rooms are quiet and private.
• Are linens and towels provided or do I need to bring my own?
  Towels and linens are provided.
• Do the rooms/apartments have a terrace/courtyard?
  Yes, some rooms have a terrace.
• Do the rooms/apartments have a balcony?
  Yes, some rooms have a balcony.
• Do you have non smoking rooms/apartments?
  Yes, we do.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, in every room there is cable TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, there is air conditioning, it is free of charge and it is always available.
• Is there a dining room where we could sometimes all dine together?
  No, sorry, there is not.
• Do you have an Internet/E-Mail point in the Property?
  No, sorry, we do not.
• Is there a swimming pool? When is it open?
  Yes, there is a swimming pool, it is always open from 8am to 8pm.
• Is parking or garage available?
  Yes, there is a free and private parking available.
• Where can we rent a car?
  You can rent a car at the airport in Faro, at the railway station in Lagos or at the reception desk.
• Are there grocery stores or supermarkets in the surroundings?
  Yes, there are some grocery stores at 2 km from our property.
• Which is the nearest airport?
  Faro International Airport is the nearest airport, at about 70 km.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we do but only on request and with extra charge.
• Which is the nearest railway station?
  Lagos station is the nearest railway station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, sorry, there is not.
• Are pets welcome?
  No, they are not welcome.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  yes, you can.