FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 3pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, our continental breakfast is included in the price.
• Is heating included in the price?
  Yes, it is.
• Can we settle the bill on arrival?
  Yes, as you prefer.
• Which languages are spoken at the reception?
  German and English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 3 floors in 1. Category (Main Building) which can be reached by lift.
  The rooms of the 2. Category are located on 2 floors (Annex Building), there is no elevator.
• Are there quiet, private, romantic rooms?
  Yes, our rooms are very quiet and romantic.
• Are linens and towels provided or do I need to bring my own?
  Yes, they are provided.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  Some.
• Do you have non smoking rooms/apartments?
  Yes, we do.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is cable TV with national channels.
• Is there a telephone with direct dialling in the rooms/apartments?
  There is a telephone in the rooms of 1st cathegory only.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is not.
• Is there a dining room where we could sometimes all dine together?
  There is only the breakfast room.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes, public parking available.
• Where can we rent a car?
  Ask the reception.
• Which is the nearest airport?
  Berlin Tempelhof airport (12 km).
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest railway station?
  Lichterfelde Ost for S-Bahn S25, direction Potsdamer Platz.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, connection to the Internet by modem possible from all rooms of 1. Category.
  WLAN access to the Internet from all rooms.