FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 3pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room/apartment.
• Is breakfast included in the price and what type of breakfast?
  No, breakfast not included in the price.
• Can we settle the bill on arrival?
  Yes, you may settle the bill on arrival.
• Which languages are spoken at the reception?
  Multilingual languages are spoken.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The building has 10 floors with 2 lifts.
• Are there quiet, private, romantic rooms?
  Yes, we do have romantic and private rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No, the rooms do not have a terrace.
• Do the rooms/apartments have a balcony?
  No, the rooms do not have a balcony.
• Do you have non smoking rooms/apartments?
  No, we do not have non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes. we do have Satellite TV in the rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct dialling phone in the rooms.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, we do have airconditionning. There is no extra charge for it.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do have an Internet point in the property.
• Is there a swimming pool? When is it open?
  Yes, we do have a swimming pool with solarium.
• Is parking or garage available?
  No, there is no garagage available.
• Where can we rent a car?
  You may ask for it at the reception.
• Which is the nearest airport?
  Lisbon internacional airport (Portela)is the closest one.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not have a shuttle service.
• Which is the nearest railway station?
  Santa Apolonia is the closest train station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Solarium is available inside the hotel.
• Are pets welcome?
  No, pets are not welcomed.
• Is there a restaurant in the Property?
  No, there is no restaurant in the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can connect your modem from the rooms.