FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The price is per room/apartment.
• Is breakfast included in the price and what type of breakfast?
  No, Breakfast is not included in price.
• Can we settle the bill on arrival?
  Yes, you can settle the bill on arrival.
• Which languages are spoken at the reception?
  Multilingual languages are spoken.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 15 floors and 3 elevators.
• Are there quiet, private, romantic rooms?
  Yes, there are quiet and private rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No, the rooms have no terrace.
• Do the rooms/apartments have a balcony?
  No, the rooms have no balcony.
• Do you have non smoking rooms/apartments?
  No, we do not have non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, satellite and cable TV are available.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct phone in each room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, airconditioning is available for no extra charge, all year long.
• Do you have an Internet/E-Mail point in the Property?
  yes
• Is there a swimming pool? When is it open?
  Yes, there is a swimming pool which is seasonally opened.
• Is parking or garage available?
  Yes, parking is available.
• Where can we rent a car?
  Please ask at the reception.
• Which is the nearest airport?
  Lisbon Internacional Airport (Portela) is a 5 km distance.
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not have a shuttle service.
• Which is the nearest railway station?
  Campo Pequeno is at 200 meters.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  There is a solarium which is seasonally opened.
• Are pets welcome?
  No, animals are not allowed.
• Is there a restaurant in the Property?
  Yes, there is a restaurant in the property.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, there is no modem connection.